FAQs

Frequently Asked Questions

OUR SERVICES

Yes. We can offer advice by phone or support you either on-line or by site visits depending on the size and complexity of your integrated QSE System project.

Yes. All businesses are unique just as all your departments are unique. However many processes required to run a business or department are not much different to other organisations. With our QSE System designs and software configurations based on your mapped processes, we can comfortably implement a suitable integrated QSE System using your requirements, and our know-how and software technologies.

No. The ISO 9001, 45001, 14001 and 31000 Standards are an excellent guide to setting up and using process based systems in your business. Certification is proof by an independent 3rd party that your System complies with these Standards, and you are using it as intended. If certification adds no value to your organisation then you don’t need it. However, when implemented and used correctly, a good QSE System with a focus on information management will add real value to your company.

OUR SOFTWARE

Yes. CY Innovations guarantees software is real freeware, 100% functional for a single user, 100% clean and 100% no ads. Under our TRUE Freeware license you are permitted to use the software at no cost or obligation, functional limitations or license expiry times for one End User.
We believe our software solutions are unique and useful, and we like to help start-ups and micro businesses. For small, medium and large organisations we offer our services, multi-User licenses and maintenance agreements for a fair and reasonable fee. If you do use our freeware then please let others know and you may be eligible for a referral fee.
Our freeware applications are fully functional for a single User with databases running under MS Access. Also, for ADVANTAGE VBM, you can only use the active deployed Vault.

Multi-User licenses allow you to create multiple User accounts which is important to ensure your business information is created by and available to everyone in your organisation from a single trusted location.

The license also supports full enterprise deployments by allowing you to migrate the MS Access databases to SQL Server. You can also upgrade to the latest software versions if you have a valid maintenance agreement with us.

You can register for an ENTERPRISE Multi-User license then upgrade the number of Users at any time. Simply select Help>Register from the main menu or Help>Upgrade to upgrade. The minimum number of registered Users is 5 and thereafter you specify the quantity you need when you need them.

No. You can install the software on any number of computers but you can only login to the databases based on the number of licensed End Users you have.

Yes. End User licenses are per named user. If an employee leaves then you can re-assign their license to a new account.
No. CY Innovations does not collect or on-sell your email address nor send you unsolicited emails. The software applications use your email address when sending emails containing relevant information between Users in multi-user deployments.

For ADVANTAGE VBM you can read the on-line VBM Help Guide.

For QSE SMART you can read the on-line QSE Help Guide .