Support

On-line Internet Support

On-line support is available from the following pages of our Web site:

• Frequently Asked Questions
• Forum
• On-line Documentation
• Customer Downloads

Technical Support

If you have technical related questions, and cannot find the answers on our Web site, please contact support@cyinnovations.com.

Sales Support

If you have sales related questions, and cannot find the answers on our Web site, please contact sales@cyinnovations.com.

Systems Requirements

VisBiz runs on computers using any of the Microsoft® Windows 2000, XP (SP2), 2003 operating systems.

Migrating VisBiz to SQL Server requires minimum MSDE 2000 or SQL Server 7.

For best performance, your computer must meet the following minimum requirements:

• Intel® Pentium® II 400 MHz or equivalent
• 256 MB of RAM
• 100 MB of available hard disk space (any single user version)
• 15" or larger monitor with resolution set at least 1024 x 768 pixels

Additional Requirements

Servers - If running Windows 2000/2003 servers, it is recommended you:

• install the latest service pack (at least SP3) available from Microsoft®.
• have administrator privileges to install software
• users have full control security permissions for the VisBiz application folder
• users have full control security permissions for the RealFS database folder
• turn off the Windows Opportunistic Locking (oplocks) feature if MS Access database corruption occurs frequently

More Information

Additional product information can be found on the following pages:

Our Features page lists the powerful functionality of VisBiz.
Our FAQ may address your inquiries.
Our On-line Documentation provides the hard-copy Help Guide for installing, administering and using VisBiz.
Our Forum page will put you in touch with the VisBiz community and innovative solutions.