Frequently Asked Questions
Q: How do I start using VisBiz?
A: You can download the VisBiz™ Freeware install VisBiz and login. You can then start using the Freeware license with our compliments. There is an on-line Help Guide and a Quick Steps Tutorial available from the main Help menu to get you started.
Q: How do I register VisBiz?
A: You can register VisBiz and upgrade your license to access more features and Users. To register VisBiz, select 'Register VisBiz' from main Registration menu. Enter the required details and you will be taken to the Purchase page of this website where you complete your registration and in return receive an email containing your License Number. Please consult the VisBiz Help Guide from the main Help menu for further details.
Q: Can I purchase a site license?
A: Yes. You can progressively upgrade the number of Users to match the growth of your business or project, or contact our sales team for a quotation on a site license.
Q: Can I install VisBiz on more computers than my user license limit?
A: You can install VisBiz on as many networked computers as you wish. Your license applies to a VisBiz Cell and regulates the number of users you can create for that Cell and the maximum number of concurrent connections to the Cell. Once you initially install a VisBiz Cell on your network, you then connect to that Cell when installing VisBiz on other computers.
Q: How many concurrent login sessions can I have?
A: You can have as many concurrent login sessions as allowed by your license.
Q: Can VisBiz run medium to large business or projects with more than 40 Users?
A: Yes. Contact our sales team for a quotation for more than 40 user license or a site license.
RealFS™ Relational File System
Q: How do I start using RealFS?
A: VisBiz Freeware comes ready for you to immediately start creating and importing documents. The Quick Steps Tutorial is available from the main Help menu and will assist you to get started..
Q: What is Office Integration?
A: You can create Microsoft Office documents from RealFS. RealFS also automatically updates the properties of an Office document which you can update in the body of a Word document using Word 'fields'.
Q: Can I create and save emails in RealFS?
A: You can create Outlook emails directly from RealFS. You can also drag-n-drop emails from Outlook into RealFS including attachments as .msg files.
Q: Will the RealFS ever fill up?
A: You can create up to 2,147,483,647 documents in a VisBiz Project. You can have multiple VisBiz Projects once you upgrade to an Enterprise Multi-User license.
Q: Can I delete a RealFS Document?
A: No. To preserve the integrity of RealFS you cannot delete documents. You can however send unwanted files to the RealFS Recycle Bin.
Q: Can I restrict RealFS functions based on the authority or proficiency of different users?
A: Yes. VisBiz has been specifically designed for multi user use. You can restrict the tabs and functions available on each User's screen. Users should only have access to tabs and functions based on their authorization and competency.
MyComm™ Messenger
Q: *How do I send notification emails with hyperlinks to my RealFS documents?
A: MyComm Messenger will send emails* containing hyperlinks to RealFS documents when you use HTML email format. When using Microsoft® Outlook, set your email editor to Microsoft® Word. To open RealFS documents from hyperlinked emails you must also upgrade to at least Internet Explorer 6.
Q: Does MyComm work with all Email providers?
A: MyComm Messenger has been tested using Microsoft® Outlook. You can test other Email products by changing the email provider from the My Profile tab on RealFS Explorer.